What is SMS MFA?
SMS Multi-Factor Authentication adds an extra layer of security to your Insight Health account by sending a verification code to your phone number during the login process. This ensures that even if someone has your password, they can't access your account without also having access to your phone.
Benefits of SMS MFA
Enhanced account security
Simple verification process
No additional apps required
Protects sensitive health information
Streamlined login experience
Setting Up SMS MFA
Step 1: Access Security Settings
Log in to your Insight Health account
Navigate to your account settings (usually found in the top-right corner)
Select "Privacy & Security" from the menu options
Step 2: Enable SMS Login
Find the "SMS login" section in the security settings
Click the "Set up SMS login" button on the right side
If you see "No phone number set yet," this confirms you need to complete the setup
Step 3: Add Your Phone Number
Enter your mobile phone number when prompted
Ensure the number is correct as verification codes will be sent to this number
Click "Continue" or "Verify" to proceed
Step 4: Verify Your Phone Number
You'll receive a text message with a verification code
Enter this code on the verification screen
Once verified, you'll see confirmation that SMS MFA has been successfully set up
Using SMS MFA When Logging In
Enter your email or username and password as usual
You'll automatically receive a text message with a verification code
Enter the code on the login screen
Once verified, you'll be granted access to your account
Need Help?
If you encounter any issues setting up SMS multi-factor authentication, please contact our support team for assistance.